Get answers to your questions

How can we help?

Contact us

You are very welcome to send us input to help us improve our product.
Please use the read below if you have a good idea or suggestions for how we can do things better.

Suggestions for improvements and Complaints

Suggestions for improvements

Complaints

We do our best to make your trip as easy and comfortable as possible. However, if you have an unsatisfactory experience on board, you are welcome to contact us by filling out this form.

If we cannot find a solution, you can file a complaint with the Danish Competition and Consumer Authority's Complaints Resolution Centre, Carl Jacobsens Vej 35, 2500 Valby, via www.forbrug.dk.

The right to complain lapses after two months, since some of the details BORNHOLMSLINJEN A/S uses to process your complaint are deleted after this period.