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All foot passengers and cyclists can travel free of charge on domestic ferries in July. In the case of MOLSLINJEN, this means ferries across Kattegat and on the Samsø, Langeland, Als, Fanø and Rønne-Køge routes.

It is very important to book and pay for your ticket online in advance, either via our website or in the app. 

Payment in advance prevents reservations that will not be used. At the same time, it will help the state manage its expenses and ensure that the ferry line knows how many passengers will turn up for each departure. This is important for us to plan our crews and to ensure the safety of our passengers.

As soon as your trip is over, the money you paid will be refunded to the payment card used for the purchase. This is completely automatic and passengers do not need to do anything themselves.

MOLSLINJEN refunds the money immediately. When the money will appear on your account will depend on the bank and type of payment card you use.

Tickets must be booked in advance, either via our website or in the app. This scheme does not allow for purchase of tickets over the counter at the port, neither by card nor with cash. In some locations, there are computers with access to the website for the route.

If you want to buy a ticket for refund after your journey, you must do this online via the website or in the app using a payment card. Otherwise, we cannot refund your money. 

Our ferries are still sailing with limited capacity due to the coronavirus situation. It is therefore important to distribute the space so that we can take as many as possible on board.

Only used tickets are refundable. 

Tickets which were booked before the announcement of the summer package will also be free of charge. The money you paid will be refunded to the payment card used for the purchase as soon as your trip ends. 

No. Change fees are not refunded. 

All tickets for BORNHOLMSLINJEN can be changed until the time of scheduled departure.

If you wish to change your ticket, please click here: Change your ticket

Please observe that different terms and conditions apply depending on the type of your ticket.

Parking facilities are available in all the ports operated by BORNHOLMSLINJEN. 

For detailed information regarding parking in each port, please follow the link: Parking

In case you lost some of your belongings while at BORNHOLMSLINJEN, please fill in this form

You can send your question to kundeservice@bornholmslinjen.dk

If possible, you should get your ticket reimbursed by Færgen. Then you can buy a new ticket with BORNHOLMSLINJEN.

Free tickets issued by Færgen are only valid with Færgen and cannot subsequently be used with BORNHOLMSLINJEN. They must be used before BORNHOLMSLINJEN takes over the ferry services on September 1st 2018.

Your commuter pass agreement will not continue automatically, and commuter passes with Færgen cannot be used after 1 September 2018. MOLSLINJEN will offer a commuter product. More information will be provided when the product is ready.

The operating office is open every day from kl. 5.30 until the last ferry is sailed.